My wife and i are very pleased with your service and purchase Thanks. Kristine June 03, 6 Gwinnett Place Nissan. Mike provided excellent custmer service. I explained to Mike that I did not want to spend alot of time waiting around in the showroom while the whole car buying process took place. I completed my application and Mike went to work.
He only. I am very pleased with my purchase. This is the second new car purchase for me at Gwinnett nissan,and will probably return in the future,if the need should present itself. The dealership is solid. Post sales is solid as well. Hats off to the entire team Carl spent the entire day with us and a special thanks to Brandi Richardson who has been wonderful. These guys. Renee and Rick are a dynamic customer care team. Their professionalism, knowledge, and honesty is a refreshing surprise in car sales.
They provided excellent customer service and product knowledge. Dustin in the finance office is very. Wendall Collins was a delight to work with. He was very professional, knowledgeable and his pleasant personality made the experience even better.
Wendell Collins and Shawn don't know his last name were very patient and worked very hard for this sale. They were fun, professional and tried very hard to please me. Levi Lewis is a top notch sales person. Not once did he make us feel uncomfortable. He was very respectfull and he did not treat us like dummies.
My experience with car sales people is that they make you feel like you're stupid. Levi did not do this and we were able to make this a very pleasant experience both for my family and Levi. I don't know how your other sales folks behave, but Levi should be the model for your dealership. I have already recommended to one of my friends to contact Levi for the purchase of a vehicle. I received the final paperwork on the 03 Porche and got the title transferred today.
Just thought Id drop a note saying thank you folks for a very nice car and a very pleasant buying experience. I buy a fair amount of collector cars from across the country and it's rare to have the deals go this smooth. You folks do a goodjob. Excellent customer service I received from your staff yesterday. The entire experience was personable, professional, and positive. I loved it! I am a neighboring dealership failed to do the previous day.
The deciding factor was the way I felt I was being treated as a human being as well as a customer. I'm glad I decided to "shop around".
Thank you for having such a great guys in your office they are the reason I am now a customer and will refer others. They are worthy of their positions. This is our family's 5th purchase from your dealership, and as long as Art Marbury is a part of your team, we will continue to do business over the coming years! He really goes above and beyond with customer relations! Easy expereince- Had the car I wanted and the sales rep Mike Morris was very eagar to assist in the evaluation process.
Finance process was quick and the vehicle was ready shortly after completing the paperwork. My new car was filled up with a full tank of gas and the delivery review was very informative.
The process of buying our new truck was phenomenal! Negotiating was quick,finance dept. Gwinnett Place Nissan is very clean both outside and inside the dealership, even the bathroom is clean. They even have a Starbucks coffee inside. MIke M.
I was interested in a car model that he did not happen to have in stock. However, he did not try to push something pon mr that they already had. He listened to what I wanted. We came to agreement on pricing by phone and e-mail. He actually drove across state lines to pick up the car that I wanted. Friendly and honest guy. No surprises when we closed the deal. I cannot say enough fantastic things about my experience at Gwinnett Place Nissan. My husband and I live in Cumming and really wanted to stay close to home to shop for our purchase.
We were looking for a Nissan Murano. I started shopping online and that's where I first had contact with Mike - I told him just what I was looking for - a Nissan Murano SL gentley used with a tan leather interior. He was not pushy at all - and told me that he would let me know if he found something He was again, not pushy.
There were a couple of things in the interior I wanted fixed and the price needed to come down - Mike was very straight with us and told us what he thought the dealer would do - honesty Needless to say - Mike did all he could do to make the deal and we left with the car that night.
We are going back next week to get the parts exchanged inside I could not be happier. I couldn't begin to explain how many dealerships we looked at before going to Gwinnett Place Nissan - at least 20 - but, in the future, it will be the first place we stop! If you go in, ask for Mike Morris I promise you will not be disappointed! I can honestly say that this is the first time that I did not feel like I was being sold something by a car salesman!
I typically negotiate my car purchases remotely via phone, email, fax. I did this here and they followed thru on their quotes. It did take a little longer than I hoped to get in and out, but they did so in a fairly quick manner. I never had any problems with them and people are usually very friendly and nice. It's always better to make an appointment but sometimes it seems there are no difference in waiting compared to people who just walk-in for scheduled service.
I really liked the way that Brandon Kim and Jon Howard treated me and my husband. What a super experience-the salesman was great, the finance dept was great, this was over all our best car buying experience by far. The sale took less than an hour from start to finish. Quick and easy. I was truly impressed with the way that Steve Smith and his crew handled the entire process of purchasing my new car.
Steve and Sean were professional, informative and extremely helpful. Daddy purchased a pre-owned Infiniti G sedan from Weis. He was nice and professional. So for those females out there that often feel pushed around by the big boys on these lots and prefer dealing with a lady, go check out Renee.
But again, Weis was great with my daddy but when it is time for ME to buy a car I will go back to deal with the Latina with the gracious personality and smile. Also, George the business manager that me and daddy did the paperwork with was handsome, VERY nice and thorough--carefully explaining all the fine print and answering even daddy's difficult potentially deal breaking questions without appearing nervous or like he had something to hide.
Daddy hasn't needed to get the car serviced and probably won't be bringing it all the way up to Atlanta for that so I can't comment on the service department, only sales.
Nally Infiniti was rude on the phone when we called about some of their new and certified pre-owned Infinitis--we originally were coming to get a cheaper nissan but ended up spending more with Weis.
This was truly a great experience purchasing this vehicle. The sales team and finance group did a great job assisting me with the right options for my Nissan Maxima. I will recommend this dealership to all my family and friends for their vehicle purchase. Paul C. April 24, 2 Gwinnett Place Nissan. I had a door panel replaced, and they were looking into an ignition problem.
They gave my car back to me,. Guest G. July 16, 2 Gwinnett Place Nissan. July 14, 10 Gwinnett Place Nissan. July 11, 10 Gwinnett Place Nissan. Melinda Her was a wonderful sales person. She attended myself and my husband fully.
She made sure we were confirtable and had everything we needed while waiting for the paperwork to be drawn up. She did all this with a smile on her face. July 07, 10 Gwinnett Place Nissan.
July 04, 10 Gwinnett Place Nissan. June 21, 10 Gwinnett Place Nissan. I went to get my car fixed for a recall on the car. I went across the street to pass by time while I waited. When I came back possibly 2 hours later my car was sitting out front and looked like it had been there for a while. They had not. June 21, 2 Gwinnett Place Nissan. June 17, 10 Gwinnett Place Nissan. June 14, 10 Gwinnett Place Nissan. Will definitely recommend Noe and Gwinnett Place Nissan to everyone I know in the market for a new car.
June 12, 10 Gwinnett Place Nissan. June 10, 10 Gwinnett Place Nissan. June 07, 10 Gwinnett Place Nissan. June 06, 10 Gwinnett Place Nissan. June 05, 10 Gwinnett Place Nissan. June 03, 10 Gwinnett Place Nissan. May 31, 10 Gwinnett Place Nissan. May 26, 10 Gwinnett Place Nissan. Login Or Sign Up. Reviews 5 Sign in to let us know how Gwinnett Place Nissan was? THud Mar The 3.
The from CitySearch. OnlyTrue Mar TravisB Feb They tried to tell me on why they cannot give me car trade-in value the same as carmax, and two other dealership 3. They tried to tell me on why they cannot give me car trade-in value the same as carmax, and two other dealership from CitySearch.
Do not do business here. I would not care what car dealership he works for because of his knowledge of the car's, and they way he makes you feel as a customer I would most likely buy 3. I would not care what car dealership he works for because of his knowledge of the car's, and they way he makes you feel as a customer I would most likely buy from CitySearch.
It did take about a week or so, but the end result was that I had a better deal for my trade and a reduced price for my new car, at an interest rate that was 3. It did take about a week or so, but the end result was that I had a better deal for my trade and a reduced price for my new car, at an interest rate that was from CitySearch. Shedd Yenter Jul They made both purchases very easy for me and I will 3.
They made both purchases very easy for me and I will from CitySearch. Overview Reviews 0. View full Gwinnett Place Nissan overview. Gwinnett Place Nissan Overview. Rating Details 9 rated reviews. Customer Satisfaction. Rating Details. Diversity of Products or Services. Insurance Quality. Value for money. Price Affordability. Interest Rate. Product or Service Quality. Discounts and Special Offers. Customer service. Mailing Address:. Duluth, Georgia Show reviews that mention.
Filter review. Most helpful review. New Reviewer. Rude service advisor whom knows nothing about cars. View full review. Comment Helpful 0 Not helpful 0. Product Nissan Rouge Car. Cons Terrible customer service. Reason of review Warranty issue. Preferred solution Let the company propose a solution.
Share Share Tweet. Melissa F Iwh Oct 22, Dishonest, shady, not to be trusted. I came to this facility on October 5th because I needed to get an oil change. I also received at that time an all point inspection. When I got home i contacted the shop several times requesting the repair rates. I've left messages and even emails.
As you may or may not be able to tell, I'm in Marketing; I track my correspondence. After a few days of no response I called back again, I got a young lady this time. As soon as I left the dealership my brakes began squeaking. On my report it said that my rear brakes were at a 4 level From the time I left the shop after the alleged replacement my brakes began to squeak.
I took the car to another shop that review my car and said the work was not done. This is unacceptable and I will state my experience on every review board I can find. Gwinnett Place Nissan you will not beat me out my money. Nissan the parent company is honorable in my experience with them. You are making them look bad.
So in 10 days the problems went from Green to Red?? Ya ok. Cheers to you being treated the same way as you go through life. Comment Helpful 1 Not helpful 0. PissedConsumer Jun 17, Reply 0 0. Location Duluth, Georgia. Horrible experience. I have bought 2 cars from GPN talked on phone and via email about my needs, and what I was looking for and was presented the totally opposite thing I was wanting to do, and was being pressure into signing something no one with common sense would agree to Was even contacted by GM asking about experience lol.
Omaira M Sep 14, Will never buy a car again. I was new to GA unaware of how most things worked, went to the dealership because I needed a car, got a Rouge no down payment required. I had a personal Issue with my licence and had to travel to FL to surrender my previews one, I went back and forth with them because I wanted to have my car register in FL they never let me, not only that a month after driving the car the Manager NOE called me to tell me that i had to give them a thousand dollars of down payment, I needed my car so I did, the came up with a whole new monthly payment which was higher, I accepted, weeks later they refused to register the car and started calling me and harassing me and saying that I took they're property.
I got tired and decided to go there and talk to them, not only all of them came out in a threatening way but he insulted my friend in front of me and were ready to put his hands on him I must say I'm a woman so I was afraid of going there by myself since Noe kept calling my and harassing me for the car he claimed I took without any auth which its crazy because not only I had the insurance on it but I had all the paperwork.
I got tired after that I gave the car back, I must add that in that time frame of 2 almost 2 months the car was never on my credit, then it appeared and I called them to have it taken out and when it did my credit dropped 75 points.
Reason of review Horrible scary experience. Eucharia N Rww May 02, The worse place to go. The Asset manager trrible. The Asset manager called two police officers and say he does not know me meanwhile my truck is in their service station for almost 4 weeks.
When l dropped my truck l drove it to their dearlership now l have to tool my truck from them. It is not movable this time. Can you all believe this and the stupid uneducated Asset manager have the got to call police to walk me out because he use to work for police.
Thanks for the two police men they understood what had transpired and were very nice to me. They must give me my money back. Reason of review Poor customer service. Sybella Cxl Sep 27, Absolutely Horrible! After my 65 year old mother-in-law traveled 4 hours to purchase a car that we called about beforehand, we got there and the car was not working.
So that the trip was not wasted, she decided to look at another car. After deciding on that car and sitting in the dealership for 6 hours we were finally out of there with a Altima. After having the car for a month, my mother-in-law received a letter in the mail saying that her loan was declined.
We've been calling for 3 days trying to get Sales and Finance on the phone to help us resolve this situation but we keep getting sent to voicemail boxes that are full and no one will return our calls.
My mother-in-law who is 65 years old is very afraid that she is going to lose her car and very upset but no one at Gwinnett Place Nissan seems to care enough to give us a call back. This has been a very horrible experience and I would not recommend this dealership to anyone. They are very unprofessional with bad business practices and do not value their customers.
It's all about the sale and once you're out of the door you can forget about customer service at that point. PissedConsumer Jan 15, Preferred solution Deliver product or service ordered.
Be weary if you do not know much about cars. This was my first experience with the service department. I am not complaining about how they serviced or customer service. I am rating this poor because my car had some warranty work to be done and with it I was told that my car "FAILED" a number of things on the Location Norcross, Georgia. Reason of review Pricing issue. Great experience at service. On July 29 I had a multipoint vehicle inspection and it was a great experience provided by Ruben Hernandez, thank you for your help.
Please continue with that service , your customers are very great full to have you around thank you again. It is so satisfactory to call in for service appointment and Mr Hernandez is so coordial and very friendly allways giving the best of his attention, keep on doing the great customer service. Location Lawrenceville, Georgia. Pros Greatcustomer service.
Reason of review Good customer service. Worst customer service. I just want to say , I will never ever go back to this dealership. Very unprofessional sales people and the sales manager Parker disrespect me so bad that I am going complain to the corporate office. They ruined my day so bad. They just made fool of me. The sale Location Roswell, Georgia.
Companies Similar to Gwinnett Place Nissan. Ronen Tiq Apr 25, Not only that, but he treated me like I wasn't a customer and he didn't care if I would ever come back; the truck was dirty, no complementary car wash and the plastic cover, the paper mat and the service tags were left in the truck for me to clean them up.
This is the worst ever experience in a dealership service department and I hope they will be shut down and no other Nissan owners would come by for service. I would never again set foot in this place. Cons How they ripped me off. Reason of review Damaged or defective.
Preferred solution Full refund. Selam Xlb Nov 11, I was advised upon my purchase that my vehicle had undergone specific inspections for the certification. On I took my car to another Nissan dealership, Regal Nissan, to Cons Service department.
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