Private messages do not impact your company rating. If you want your response to count towards your company rating, you can also leave a comment for this review. You can try to reach review author by writing a comment to the review or try one of our business solutions. Transportation and Logistics LaserShip Review Why does any company use LaserShip to deliver their products?!
Rating Details. Customer service. Diversity of Products or Services. Exchange, Refund and Cancellation Policy. Insurance Quality. Price Affordability. Product or Service Quality.
Sounds as if what happened to me has happened to many people. No package was delivered and now Ulta is offering to reship my items or give me an e-gift card. Comment Helpful 15 Not helpful 0. I have read and agree to the Pissed Consumer Terms of Service. I wish to receive email notifications about future comments. Your Email. You will be automatically registered on our site. Username and password will be sent to you via email. Post Comment Post as guest Login Sign up. Great Comment!
Lasership will find out one way or another. Every package you're assigned is your responsibility. Maddog 3 karma UTC. Is common practice to leave everyone's packages under their car? Or is that one just for me Unless the house address is posted on the car instead of the house, I guess not. In all sarcasm if that is what you're experiencing. A driver whom I used to work with was recently fired because he was throwing boxes at door steps and was seen by the customer.
GreySoulx 2 karma UTC. I only have a regular drivers license. If Uber and Lyft decide to dominate the shipping bussines. I guess the only thing left to me would be to join them. I am pretty sure they would compensate their drivers with an equal pay and treat their drivers with fairness. GreySoulx 1 karma UTC. No, I'm suggesting that you'd run into the same thing Lyft and Uber have recently Oh I am sorry I miss read the comment.
No I really never taken some through to worry about that. I guess I am kind of neutral. I once delivered some Red bull it was in a box.
The damn thing exploded in my car and ruined my leather seats. Is there any sort of contract that causes you to stay with the company for an amount of time, or can you quit whenever you want? There is not contract with the company, you can quit whenever you want.
I remember a few weeks ago our company manager made an announcement saying "if you dont before 10 clock you will be fired" It was pretty scary that day I worked like I was on speed. That was the fastest time I ever drove on the highway. Why do all of my packages from lasership get delivered at 10pm at the wrong door? And why do you ring the bell that late, pissing off my dog, and waking up my toddler?
Management sends us out pretty late to deliver packages. Which can result to us finishing at 12 o clock. Also I would like to add some drivers make mistakes especially when you're working at night It is hard to see the house numbers. Also some of the drivers don't know a whole lot of English and can get confused easily. When you're delivering packages, you can have anyone with you in the car hell you can bring whole family.
You're driver wont be changing route anytime soon unless she decides she is tired of that routes and wants a new one. Can I give you a tip? Please keep the porch light on and have your address visible, so she can see it and deliver it. I have two front doors. One is well lit, at the end of a brink walkway, with the address overhead.
The other is on the side of a darkened porch and isn't at all obvious. They always choose the second one. Yea I would go ahead and report the driver right now. We're are not allowed to have extra hand helpers to deliver packages.
Only Lasership employees with custom uniforms are supposed to deliver packages. Toggle navigation BestofAMA. Ask me anything! Nextfoot 10 karma UTC We're not allowed to do that. I've had it happen to me more then once. Nextfoot 31 karma UTC If a package is not deliverd for the day our dispatchers call up on the driver who was supposed to deliver it and check up on it. Nextfoot 8 karma UTC Lol what?? Nextfoot 15 karma UTC Delivering company.
Nextfoot 18 karma UTC I get paid per box 1. I worked my ass of this week. Nextfoot 1 karma UTC My car went from 95 to k in just 1 year. Got any openings? Nextfoot 7 karma UTC They will pretty much hire anybody. Zero qualifications.
Jesus Christ! Nextfoot 5 karma UTC Lol if that was the case the whole company would get run down. I get paid every week :. Daboshofpop 29 karma UTC A couple friends and I have used Lasership numerous times before, and I'd say the experience is random.
Nextfoot 25 karma UTC Both ends. By the time they finish we only have 2 hours left to deliver x amount of packages usually its To answer you question I would have to say its both. Nextfoot 16 karma UTC We deliver until 12 o clock. Also, Amazon employees hate lasership with a passion. Nextfoot 1 karma UTC I only scan things as deliverd after 9 o clock. Nextfoot 2 karma UTC I guess lol Nextfoot 4 karma UTC Windows :.
Nextfoot 4 karma UTC We're independent contractors. Bentumbo 11 karma UTC do you make a mean pot roast? Do you agree? Packages are marked as delivered and not delivered. Packages are delivered to the wrong address.
Packages are often just completely lost. There are thousands of complaints about LaserShip. Still, though. Yelp reviews of a facility in New Jersey — one star out of five, reviews — are almost entirely from people who have just had packages delivered, or not delivered, by LaserShip.
Few people seem to have actually interacted with the New Jersey facility in any direct way. Ever since, the company has expanded from its Vienna, Virginia, headquarters, just outside Washington, D. The company, despite its age, is structured like a sharing-economy service: Its couriers are independent contractors, not employees, and those couriers must use their own cars and pay for all expenses, including gas and repairs.
But to make its service affordable, LaserShip cuts corners at every available opportunity. The company did not return multiple requests for comment. The routes, set up by LaserShip employees, were often wrong or incomplete. The company delivers in major cities, but unlike the USPS, does not get apartment codes or keys, meaning that packages are often left outside to be stolen or damaged.
There are many videos of LaserShip couriers throwing fragile packages out of car windows in the general direction of houses. Partly, the problem is also due to the apparent lack of screening or training for couriers. No training. If you want to garner widespread customer fury, just deliver a package late or damaged and wait for the storm to roll in. LaserShip — an Uber-like service that delivers packages for Amazon, Walmart, and Sephora, among others — might just be the most hated company on the internet.
Some comments, helpfully gathered by the criticism website LaserShit. LaserShip — and the ocean of dissatisfied customers it leaves in its wake — is an inevitable result of stratospheric growth. The poster child might just be LaserShip.
Amazon uses a variety of ways to get people their packages. So Amazon sources cheaper options. One of those is LaserShip. Packages are delivered late — this is more troubling given that Amazon often claims a strict delivery window of the same day, the next day, or in two days — or are left outside.
Packages are marked as delivered and not delivered. Packages are delivered to the wrong address. Packages are often just completely lost. There are thousands of complaints about LaserShip. Still, though. Yelp reviews of a facility in New Jersey — one star out of five, reviews — are almost entirely from people who have just had packages delivered, or not delivered, by LaserShip.
Few people seem to have actually interacted with the New Jersey facility in any direct way.
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